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Ask Dr. Mac Blog
November 19th, 2008
Hi, My boss is having a sexual relationship with a coworker. Many other employee’s have come forward to his boss and to HR. Nothing has been resolved. It has gotten so bad that many of the employee’s feel akward coming into the office when they are together. I work in CA. If nothing is resolved soon what would be the next step? This is harassment and it needs to stop.
-Tiffany
Hi Tiffany. It is true that sexual relationships in the workplace can often lead to trouble. I can certainly understand the awkwardness you speak of. Wouldn’t it be great if all bosses could pick up on the impact that their personal relationships at work had on others?
It is possible that a consensual relationship, even though it is between a supervisor and an employee, may not be against your organization’s policy, let alone considered to be “harassment.” It should state in your employee handbook and/or company policy manual whether or not such behavior is deemed inappropriate. If sexual relationship are not identified or prohibited in the workplace, then the real issue left is the awkwardness that this particular relationship is having on others. I’ll come back to that in a minute. If there is a policy that prohibits sexual relationships in the office, then HR has a responsibility to act. Keep in mind that just because you have not seen this situation get addressed by HR or your boss’s boss, doesn’t mean it is not being addressed. Again, is it in the policy manual or not?
In your brief description of the situation, I didn’t get the impression that you have talked to HR or, more importantly, to your boss about the situation. You asked what your next step is. Your next step is to do what you’d want someone who had a problem with you to do and that is to talk to you about it. So talk to him/her. Tell him/her what you believe to be true about his/her relationship with a coworker and let him/her know about the awkwardness that you feel as a result. I suggest you don’t go in as a representative of the group but instead only represent yourself. Let the others talk to him directly about their concerns themselves. It is the respectful thing to do. As you can tell, I’m not a big fan of going behind someone’s back to complain if you have not first talked to the person directly.
Tiffany, if there is no policy against dating in the workplace, then your boss is not violating anything and there are no grounds for harassment at this point. What you really want, in my opinion, if for your boss to be professional at work and discrete with his/her personal relationships. That is a reasonable request. He/she just needs to hear it now. -Dr. Mac
Posted in Problems with a Manager | No Comments »
November 19th, 2008
Dear Dr. Mac, I work for a family owned company of 3 men and I work with 6-7 women in this office. I started out as a part-time file clerk and after 1 year was offered a huge “promotion” to another department, (by promotion, I mean increased work load, demands, and $1 in pay.) They chose me over all of the following because of my attention to detail, work ethic, and loyalty. Let me explain my co-workers: (she goes on to describe in detail all the dysfunctional components of each coworker and of the three bosses).
The bosses don’t fire anyone they just talk behind their backs and hope they quit. We are in a business that demands documentation) Ugh. Since, I asked for a raise because I truly feel I deserve it , explaining that I knew how much #6 made and they responded with an offer of a $1, which I took as a total insult.
I decided to get licensed and go somewhere else with management. I didn’t quit because I wanted a recommendation but at this point I am turning into co-worker #1 because of the resentment, I have started testing to see how much I can get away without doing… someone I don’t want to be…
Should I stick around until I get my license or just bail? I don’t need the job for money, just as a way to feel like I am successful part of society.
-Sadee
Hi Sadee, I enjoyed your letter and the individual descriptors of the characters in your story. If it was indeed a story from a book, I would want you to stay so that I could hear more and see how everything played out. Unfortunately, this is not a fiction but instead a dysfunctional work environment. Yuck!
The fact that you’ve recently observed that you are becoming the kind of person that you don’t want to be is telling in itself. If you cannot override this and stay true to yourself while you buy time to get your license, then leaving would be the thing to do. You don’t want to carry an emotional scar around with you to future jobs if you don’t have to. Also, if you attitude is indeed changing for the worse, the odds of getting a favorable recommendation from your current management decreases by each day that you struggle to be there. And finally, since money is not an issue, why put yourself in such a negative, energy-draining situation any longer?
Sadee, you have to choose your battles in life. So far, you have not convinced me that staying is a worthwhile battle for you. -Dr. Mac
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Posted in Motivation / Morale | Comments Off
November 19th, 2008
Hi Dr Mac, I am experienced and very competent at what I do as an analytical chemist. I have demonstrated in a relatively new job that I can introduce new techniques, solve problems, support different projects and provide effective training. My manager does give me support and is very pleased with my progress. However the company expects a lot.
The concern I have is that there are increasing demands put on me and more so as the company has a temporary recruitment freeze. It is difficult to leave on time and I often go home feeling tired making it difficult to enjoy time with my friends. Obviously concerned I do not want to become stressed where it could affect my health.
I do enjoy many aspects of the job but a lot is expected. I have performed excellent in the role since I have been at the company. There are certain jobs which I am expected to do which are outside my field of expertise. This has been stressful. Appreciate please if you could advise how I could still demonstrate my ability and commitment but leave enough time and energy for myself away from work. It is not just time management, there is simply too much work for certain people. Brent
Hi Brent. I’m glad to see that you are enjoying your job (overall) and that your skills and abilities are being appreciated. That in itself is a big plus.
You mentioned that your company is in a “temporary” recruitment freeze. Should I assume that once that freeze is over that you will eventually be able to get back to a more balanced work demand?
It seems to me that it would be beneficial to have a discussion with your manager on this whole issue. In particular, addressing short-term versus long-term demands and expectations. If in fact your manager sees the increase in work responsibilities as merely a short-term situation that will resolve itself once the hiring freeze is over, then you have your answer and you’ll need to buck up for a short period of time. Not an unreasonable request, given our current economy.
If, however, the expectation is for you to assume responsibility for everything that is on your plate right now, then that’s a different discussion. My quick suggestion here would be to ask your manager to help you prioritize all the expectations and duties that you are responsible for, so that you can focus your time accordingly. With that said, I’d also encourage you to inquire about his/her thoughts on work-life balance in order to get an idea if you have support for further discussions on this issue or not.
Lastly, if the worse-case scenario happens and nothing changes, I wouldn’t give up. Instead, see if there are ways to redistribute workloads amongst colleagues in order to increase productivity while saving time. If you can come up with a better way to work within your department while saving time, propose that idea to your manager. I have found that managers are usually receptive to ideas that benefit the department and company as a whole. Hope that help a little. -Dr. Mac
Posted in Life Balance | No Comments »
November 19th, 2008
Dear Dr. Mac, I’m having unusual conflict, tensions and decreased respect with my coworkers and Boss. I could use sound advice before I lose a job I see a future in.
When I started in the new department 8 months ago half of my team members were professional, the other half began playing into my emotional side by telling me stories to gain my empathy. But now I seem to be the one everyone picks on. My boss used to say “I know what you’re going thru.” Now he pits us against each other as if he doesn’t want us to work together. He doesn’t deliver solutions that he stands behind. He doesn’t lead by example.
I cannot perform to the high level I know I capable of because there’s always so much turmoil. I challenged the lead team member one day because she threatened me and it was both inaccurate, inappropriate and unethical. I discussed the situation with my boss and 2-days later I was given an INFORMAL warning regarding something that would have normally been overlooked.
For some reason I feel I’m being attacked not challenged. Accused not taught. It’s not the criticism; it’s the negativity that makes me say this. If I talk with HR re a hostile workplace will that be suicide? Help!
-Hosanna PS: I just bought Dale Carnegie’s How to Win Friends and Influence People. It should arrive in 7-10 business days
Hello Hosanna. I believe I know what you are asking, but I did find your letter a little hard to follow. I’ll do my best in giving you some advice.
What I didn’t see in your letter was what the issues your boss and coworkers are having with you. You mentioned that you’ve made some mistakes, including one mistake that lead to an informal warning. It sounds like you have contributed to some of these problems you are having, am I right?
You certainly can go to HR for “advice and coaching”. I mention this because you never want to go just with complaints. By asking for guidance, it shows that you want to be part of the solution. Given that, my guess is that they will ask you if you’ve brought your concerns to your supervisor? After all, your boss deserves the opportunity to address your concerns before you go over his head to HR.
So, have you brought your concerns about him and your coworkers to him?
Clearly, improving your relationship with your boss is critical, especially since you already have an “informal” warning on file from him. I suggest that you initiate a conversation with him (maybe even over coffee at a nearby coffee shop just to get away from the work space) where you can do two things:
First, let him know that you’d like to turn things around and improve your ways. In doing so, ask him for any additional feedback/suggestions he has that can help you improve as both an employee and as a coworker. This will show that you are sincere in improving your performance. Take whatever advice he gives you and be sure to work on improving in those areas.
Secondly, tell him what you need more of or less of from him in order to better perform at your job. Let him know why it is important to get the support you need from him. By doing this, you get him to commit to you as well, making your progress more of a partnership. What I would not suggest doing at this point is being critical of his past performance. If that conversation is still important to you to have with him, you’d be better off waiting until you are on more solid ground.
In regards to your coworkers, bring your professionalism and mutual respect to work and stay away from engaging in game-playing, talking behind coworkers’ back, and negative chit-chat. In other words, disengage a little from them socially while always be willing to help and support them on work-related projects. You become less of a target if stay professional and maintain your space from them. Is this something you think you can do?
I would also suggest that you stop whatever behavior that is causing problems for any of your coworkers. You are at a place where you need to improve your relationships in order to get back in good graces at your company. Turn the other cheek if you must, but stay away from office politics and any inappropriate behavior. And yes, I understand that your coworkers are participating in inappropriate behavior, but it is not serving you to get involved with all of that.
Hosanna, write again if you’d like to get into specifics about dealing with your coworkers. But first take care of your primary work relationship, with is with your boss.
-Dr. Mac
Posted in Hostile Work Environment | No Comments »
November 19th, 2008
Hi there, I manage a team and recently we have had to break some news to our investors and they are being hammered on the phone as call centre due to the investores losing some money. It’s not the call centre’s staff fault the way the market is. I would just like some ideas on how each day I can lift their morale, one of the other managers said that there should be a punching bag…I don’t like that idea - promotes violence. So can you please suggest how their morale could be boost - what incentive could we give them?
-Chad
Hi Chad. Tough times can bring out the worst in people.
My thoughts would be as follow:
First, I’d suggest you go out of your way to give daily pep talks to your team, both individually and as a group. This will serve two functions: 1) It will provide added support and empathy coming from you, and 2) it will help heighten their awareness of maintaining professionalism and staying in control during difficult calls.
Secondly, little things like surprising them with pizza for lunch or having the CEO stop by and acknowledge your team, can go a long way. What all of this really amounts to is increased attention and appreciation. Times of adversity can really pull people together, and your team should be no exception. Turn this difficult time into the “opposing team” per se and define what you will need from each and every member of the team in order to overcome this challenge. Ask people to step up, support each other, and to maintain a sense of calm during these rough seas (in case you need another metaphor).
Thirdly, humor in the workplace can really help as well. Perhaps a theme for every Friday where team members can dress up according to the theme (i.e., 60s attire or as nerds, etc.), might lighten things up and take the “edge” out of their day.
Lastly, have an award each day or each week for the team members who best handled a difficult investors call (or something along these lines). This puts the focus on “excellence” and gives everyone something to strive for. The bottom line: make them feel special by increasing the attention.
-Dr. Mac
Posted in Motivation / Morale | No Comments »
November 19th, 2008
Hi, what is an employee review? We will have an employee review in January. I am new here and I am actually very satisfied. Of course higher salary and more respect would not hurt (new employees at our company just are not respected). What I should and what I should not say to my boss?
-Nana
Hi Nana.
Employee reviews are annual or biannual meetings between you and your supervisor where your supervisor provides you with verbal and written feedback on your job performance. You should know that some companies tie the performance review to salary increases but some do not.
Some things you may want to find out ahead of time (by talking to your boss and/or peers):
a) Is a pay raise tied to performance reviews?
b) Will you have the opportunity to do a performance review on yourself as part of this process?
c) Because you are new, will you have been at the company long enough to even discuss a raise?
d) Will you have an opportunity to also provide your boss with feedback on his/her performance?
e) How can you best prepare for the review?
Nana, certainly the more prepared you are for your review, the easier it will be. I would suggest pulling your boss aside and asking him/her how you can best prepare for the review and what you should expect. That answer alone should supply you with all the information you need. Best of luck and let me know if you need anything else. You can also reach me on www.askdrmac.com.
-Dr. Mac
Posted in Performance Reviews | No Comments »
November 4th, 2008
I work in a hospital admitting office. There is a supervisor, a manager and a “team leader”. The team leader is just like me, a senior admitting clerk, but gets pays a dollar an hour more to be the “team leader”.
Today I went to lunch and came back. We work out what time we go to lunch at with other senior admitting clerks. The “team leader” was not around. If she was, I would have dealt directly with her but it is acceptable to say to someone “I was thinking about going to lunch now”. They would just say “OK” and you go. This way the department knows where you are.
Before leaving I notified someone I was going to lunch. When I got back the “team leader” said in front of several employees as I walked into the office, “do you want to go to lunch now” and I said, “I just got back”. To which she said, “why didn’t you let us know? We didn’t know where you were!” and a few more things along that line. A few more sentences. I told her in fact I had told Kim I was going to lunch. Kim said she didn’t remember right then and there so I was feeling nervous, this all taking place in front of people. Not a crisis but an awkward situation to be in. Team leader then let up on me and things returned to normal.
I was talking to “Kim” a bit later on and then she said, “OMG, I do remember you told me you were going to lunch. I will let the team leader know”. But the team leader had left for the day.
I don’t like being confronted in a group like that and in particular when I didn’t do anything wrong!!!!!!!!!! I want to handle this in a way that will send the message to the team leader that it is not OK to start blaming me for things without speaking to me privately. But am I asking too much? Was it just normal office what have you that she didn’t know where I was and when I said “I just got back from lunch” that she was just being spontaneous by confronting me? I don’t want to be ultra sensitive or inappropriate and yet I am not sure if I should let this fly.
I have been on the job a month and kind of feel I want to let it go and also equally feel I want the team leader to know that I don’t appreciate being embarrased in front of others. But am I asking too much? I wouldn’t want to ask her to speak to me privately next time and then have her run to the supervisor and say something like “gee, that new person is sensitive! I didn’t know she was at lunch (even though I now know she was and in fact had told someone she was going) and when she came back into the office all I did was confront her about her whereabouts. Now she is telling me she doesn’t like being spoken to that way”. WHAT IS THE BEST WAY TO HANDLE THIS? Thank you.
Dear Anonymous,
Thanks for your question and back story. Let me throw some thoughts in.
Had Kim remembered that you said you were going to lunch, we wouldn’t even be having this conversation because the situation wouldn’t have occurred. I’m also picking up that you are a very conscientious, dedicated and productive worker. And I’m guessing that there won’t be many situations where you’d be in a position to be confronted by your team leader again, mainly because you don’t seem the type to make many mistakes. I mention this because one option would be for you to chalk this incident up as a misunderstanding that’s been corrected and let it go. After all, you’ve only been there for a month and you may want to get a broader perspective of who your team lead is and how she “manages” others, instead of basing your opinion on this one incident. In other words, lets see how all of this evolves over a period of time and if the problem re-surfaces, then by all means address it.
However, if it goes away, you’ll be glad you held off on confronting this. If, on the other hand, this bothers you so much that it begins to negatively impact your working relationship with your team lead and you cannot let it go, then I’d suggest you do address it with her. The best way is to bring up the “misunderstanding” and to a) make sure she realizes that you did in fact notify Kim that you had left for lunch; and b) ask her, as a favor, to bring any future issues that she might have regarding you to you privately instead of in the open office environment. Tell her why this is important to you and thank her for her willingness to collaborate with you on this issue.
Go to www.askdrmac.com and print out the “Eight Simples Rules to Resolving Conflict and Improving Relationships. It is free and has additional tips you may want to consider. Hope this helps.
-Dr. Mac Order Tramadol Online Express Delivery
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Posted in Problems with a Manager, Problem with a peer | Comments Off
November 4th, 2008
Dear Dr. Mac:
This question is regarding my fiance’s coworkers. The other day I called his cell phone around lunchtime and a woman picked up the phone. I asked who it was and she said my name and I asked if he was there and she said, “I don’t know, is he?” I was silent and then I heard her and another woman laughing. She said her name and told me that she would have him call me back. He called me back minutes later and told me that it was one of his bosses and another coworker who picked up the phone. In addition to taking the liberty of answering his personal, non-business, phone, they also decided to read through all of his text messages. They then proceeded to “tease” him about some of the text messages they had read.
He works at a bank and these are adults we are talking about. The phone was in their equivalent of a “break room with the rest of his personal items. It was not out in the workplace nor was it distracting him from doing his job. Am I completely out of line in thinking that this was, not only, an immature thing to do, but an obvious invasion of his privacy? Thank you for your help and I appreciate your feedback.
-Whitney
Hi Whitney.
I don’t think you are over-reacting at all. The act was immature and it was an invasion of privacy. Granted, these women were having fun and felt it was harmless, but that doesn’t excuse the behavior.
In this situation, the onus is now on your fiance to establish some boundaries with his coworkers between his personal and professional life. He doesn’t have to go overboard, but the cell phone is a great example here of personal property where a boundary should exist. It may be fun now to play with coworker’s cell phones and tease each other about personal information, but should a work relationship go astray, all that personal information that was once freely exchanged can backfire and be used for hurtful and detrimental reasons. I’m not trying to be an alarmist, but your fiance is better off not even putting himself at risk. There are many ways to have fun at work and connect with colleagues without having to cross that personal line.
-Dr. Mac
Posted in Problem with a peer | No Comments »
November 4th, 2008
Dr. Mac,
I have a boss who has been lying to me for 2 years now. They have all been little lies but, This last one really hit me, and it is hard to confront. She is really mean and she takes the power of being a manger has gone to her head. I have gone to her boss but he don’t care how she treats us. I am afraid to go higher because some one lets them know who did it, and when the big bosses are coming so get them. What should I do????
-Julie
Dear Julie, What I didn’t hear in your story is if you’ve taken your concern directly to your supervisor or not. If you have not said anything to her directly about the lying, or perceived lying, you will have actually reinforced the dysfunctional behavior. This happens because people who do not get feedback on their behavior tend to assume their behavior (in this case, lying) must be acceptable or else someone would say something. Hence, if you have not brought this up to her, that would be the first step. If you need to know how exactly to bring up something like lying, let me know and we can discuss it.
If her boss doesn’t care how your supervisor treats you (which would be sad if that is really true), then I can see three options.
Option 1: Talking to your supervisor directly, as mentioned, is your best bet.
Option 2: Do your best at work and let go of worrying or thinking about the lying. You have to choose your battles and this may not be one of them.
Option 3: Begin applying for other jobs and eventually leave. I would suggest holding off on leaving until you feel you’ve tried everything you could possibly could do. Plus, given this economy, it would be better to already have a job before leaving this one.
Julie, if you do end up talking to your supervisor, I wouldn’t accuse her of lying. Instead, point out the contrary information and ask her if maybe you misunderstood her by accident. This gives her an out and will make her much less defensive and more willing to talk about it. However, if she feels like you are calling her a lier in any way, you will get her wrath and your relationship with her will be even worse than it is now. Not a place you want to be. I hope I’ve given you something to think about. Consider reading my article, “Eight Simple Rules to Resolving Conflict and Improving Relationships” on my website: www.askdrmac.com. It is free.
-Dr. Mac
Posted in Problems with a Manager, Problem with a peer | No Comments »
November 4th, 2008
I am new to the org and have really been doing well - As my confidence picked up I suggested areas of improvement regarding a process which has been taken very positively by my Development manager. He also states that I am the type that will get a project, take it in, tear it up and go onto the next thing and he motivates by saying that I will go a long way with that attitude. He’s a cool chap. But when I was in the catch up and asking about where to progress to the manager as he asked, he just said don’t expect it in 2 x years? I want to make a really good name for myself but the issue is if I’m told in 2 years. The good thing about this company is that it helps people to reach and achieve their goals. At the end of the day I fought hard for this opportunity and I am not going to let some women in management dampen my spirits. Please offer me some suggestions, much appreciated.
Hi Lucya, Thanks for your question.
I have two pieces of advice for you on this. First, let your work continue to speak for you in the workplace and avoid playing the “what’s in it for me” game. People can see through that pretty quickly. What do I mean? I mean that nobody can predict or give you a guarantee when a possible promotion or job opportunity will come available. You don’t even know if your supervisor will be around in a year. Things change pretty quickly in the corporate environment. Look how unstable the economic components of our country are right now.
What management looks for in a potential manager/supervisor is someone who works hard, but not because they are trying to impress someone or get noticed, but because that is simply their work ethic. Trust me, keep doing the hard work you are doing and know that the cream always rises to the top. You will benefit in one way or another. Even if a promotion doesn’t come your way initially, you can look in the mirror and know that you did your best. But please, don’t do things in order to get noticed or stand out. Don’t expect something in return for hard work. Just be a hard worker and let the chips fall where they may. By “not expecting anything in return,” you demonstrate that you are the kind of person that can be counted on in good times and in bad. A reliable employee who will always be there. That is how you’ll get promoted.
Secondly, I need to be real honest with you. You need to improve your writing skills. Look at what you wrote in your letter to me. The grammar needs a lot of improvement. Please know that I’m not trying to be critical, but practical. I’m also a graduate school professor. It will be important to improve upon this if you really want to move up in the company or any other. Consider contacting the nearby community colleges or attend a Fred Pryor or SkillPath workshop on writing skills. It will be the best investment of your time and pay off in the future. See if your company will pay for you to go or go yourself. Either way, consider it. If you need more information about Fred Pryor or SkillPath, simply google either name on the internet and you can find out more about the workshops are where they will be held.
Lucya, if one of my employees asked to attend a workshop or class on writing in order to improve their skills, I’d be very supportive of that, let alone impressed. Be that person!
-Dr. Mac
Posted in Problems with a Manager | No Comments »
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