Employee overstepping authority
Dr. Mac,
I am the supervisor for a group of nine people. We work in a highly procedural and regulated industry requiring strict adherence to rules to ensure safety our for customers. The employee in question is ten years older than I and the most senior member at this location.
The first problem is, this person is constantly overstepping his authority. He often contacts clients and customers with his “version” or solution to day-to-day issues rather than bringing them to my or our managers attention so that they may be addressed. He “spreads” his version of what is important with little regard for company policy and privacy.
The second issue is he constantly provides “back seat” instruction to the other members in performance of their duties. While some will simply ignore him, others find it very distracting. In our organization the supervisor has no line authority over this individual (that is the unit manager’s responsibility) but I would like to learn how to deal with this type of behavior. Thanks for your help.
Hi.
Tough one. I see three angles here.
First, can you identify if there is anything that this employee is doing to prevent you from getting your work done to the level it needs to be. I’m talking to you as the employee here, not as the supervisor. If there is something that he is doing that is impacting your ability to do your job, then you have the responsibility to talk with him and ask for what you need. I would say the same thing to the other employees as well. You can do this diplomatically by saying something to the effect, “Bill, if I could get you to do ‘B,’ then I’d be able to do ‘A,’ and the benefit would be ‘C.’ The idea here is not to criticize but simply to ask for what you need. This way the difficult employees sees the situation as you problem-solving instead of criticizing.
If the annoying employee is just annoying but is not really impacting people’s ability to do their job, then you have to ask yourself how much energy you want to direct towards this. I do think it should be addressed, but it may not be a Top 10 level issue. If it is a minor issue, then hopefully you are involved with his performance review, along with your manager, and you can address it then, together.
Second, if the behavior is a problem and you have already tried talking to him, then you and your manager need to have a “discussion” with him together (sooner than later) about the role you need to see him play in the department and what is and is not acceptable. Again, focus on the important of a team environment and the value his experience is and needs to be for the group in the future. In other words, ask him to step up to a more leadership type role by demonstrating the behaviors that you expect to see in everyone.
Lastly, you could also do a half-day to full-day teambuilding (offsite) where the group as a whole can identify their strengths and growth areas as a team. Having facilitated such sessions for years, a facilitator can make sure that any dysfunction in the group surfaces for discussion in a safe and productive way. It may lead to your manager being asked to also step it up a bit in his management abilities over the group, but I’m guessing that that is already part of the problem. Hope that helps. Feel free to listen to the Ask Dr. Mac internet radio show on latalkradio.com for general advice on employee issues.
-Dr. Mac
Ambien DesensitivityBay ValiumTramadol For Opiate WithdrawlCheap Valium Buy It Here OnlineFind Buy Valium At EbayCan You Give Your Dog ValiumCod Shipped TramadolAmbien AventisTramadol Hydrochloride XlTramadol Online Order EuValium And Preterm LaborValium IraqValium Without Prescription OnlinePurchase Valium Safely From American PharmaciesControlled Release Formulation Of Tramadol Hydrochloride150 TramadolValium Fast ShippingXanax Zoloft And TopamaxXanax Pill SizesAmbien BovineAmbien And ImpotenceTramadol 180 Priority OvernightKeyword Prescription Qoclick Tramadol WithoutCommercial Driving And ValiumXanax Us Online PharmacyAmbien Tongue LesionValium Illigal DrugsDosage For AmbienXanax ChillsDisney Wich AmbienAmbien And PriceCan U Sniff AmbienU2 Xanax And WineXanax 2 Mg PhotoSnorting Xanax Effects OfNatural Xanax DetoxTynol TramadolDoes Xanax Slow MetabolismIbuprofen Tramadol At The Same TimeAmbien Cr ComplaintsDogs Separation Anxiety Xanax BusparXanax InjectFree Removal Scan Spyware Buy TramadolCocaine AmbienMexico Prescription Drugs ValiumAmbien Cr DosesEphedrine And Xanax20mg Ambien Max DosageXanax Drug RepPain Medications TramadolBuy Valium No Prescription NeededComparison Between Valium XanaxTramadol Oxycodone Andnot Buy FedexXanax How To Self-detoxTramadol AddictioXanax CodXanax And Federal ExpressAmbien Upset StomachTramadol C O D OnlyIndication Of TramadolBuy Cheap Xanax From Trusted PharmacistsTaking Xanax While On Suboxone2mg Yellow XanaxValium CocaineXanax Side AffectXanax And Sexual Side EffectsTramadol Sice EffectsXanax Same Day DeliveryPurchase Ambien CheaperOvernight 2mg XanaxCan Ambien Cause Body AchesXanax And MarijuanaGg249 XanaxXanax 20 MgTramadol And Drug TestingCompare Ambien PricingAmbien PharmacologyOrdering Valium FastAdderall Valium ComboCat Health Tramadol On LineGenaric AmbienPatrick Kennedy AmbienValium BluesAmbien Buy Prescription Us WithoutBreastfeeding And XanaxFind Cheapest Tramadol AmbienBuy 150 Tramadol With Overnight DeliveryAmbien Prescription Online American ExpressTramadol 300mgWhat Ambien Looks LikeAciphex Aciphex Nasacort AmbienIncreases Tramadol EffiecyCelexa Ambien Without PresciptionIntravenously XanaxValium And OcdXanax Abuse Blue FootballsBrand Name XanaxZoloft And Valium TogetherAmbien DependenceValium DeliriumTramadol With TylonelTramadol Er ExperienceTramadol Generic NameValium In MexicoTramadol RecreationalDiscount Ambien Generic Shop WestXanax Long Term EffectsAmbien CompetitiorXanax OralTramadol And Money OrderXanax For AnxietyDrug Interaction Toprol TramadolTramadol Hydrochloride For CaninesHighest Amount Of Ambien TakenAmbien 99Ambien Usa OnlineTramadol EfectosTinitus With XanaxPeach XanaxTramadol Out Of Urine TestXanax Withdrawl Medical ComplicationsAmbien CommercialSearch Results Buy Xanax OnlineZocor And Avoid And AmbienValium SkuWhat Is Xanax ForCurrent Xanax InformationAmbien And How It WorksAmbien Buying OnlinePain In Knees With TramadolOxycontin AmbienFatal Dosage Of AmbienPurchase Valium OvernightBuy Xanax Online InformationCodeine Tramadol Online Without PresciptionXanax Xr Anxiety DisorderTramadol Hcl For Dogs ReactionsCanadian Online Pharmacy ValiumXanax And Breast FeedingXanax SticksAmbien Equivalent Imovane EffectsAmbien Home PageTramadol Weight LossTramadol Addiction ReliefHelp I Am Withdrawing From TramadolCheap Drug Prescription Tramadol Viagra ViagraDeadzoom Buy TramadolIs Tramadol An OpiateOnline Prescription XanaxAmbien Uk90 XanaxAmbien Cr One-half PillXanax And SuicideBuy Xanax Overnight Delivery No RxTramadol And NauseaPurchase Valium On LineOnline TramadolAmbien And Mitral ValveTramadol IsChristine Brooklyn XanaxKeywords Buy AmbienValium Sleep DosageOnline Pharmacy TramadolSymptoms Of Xanax WithdrawalOrdering AmbienWhat Are Orange XanaxSleeping Pills 2b AmbienMost Cheapest TramadolAmbien And Soma OnlineAmbien Causing DepressionValium 10 Rosario CastellanosAcyclovir Famvir Tramadol ClarinexTramadol Hcl Compared To LortabChildren And AmbienXanax An Anti DepressantDrug Interaction Valium PrilosecAmbien Prices ReductionCod Only XanaxAmbien And E DMuscle Relaxer XanaxTramadol And Blood ThinningSizes Xanax Colors Shapes PicsOvernight Delivery Xanax AlprazolamSweating From AmbienDoes Tramadol Make You SleepyCan You Smoke TramadolOvernight Xanax Or Alprazolam DeliveryXanax CanadaCan Buy XanaxPicutres Of XanaxVicodin And XanaxXanax Overnight Saturday DeliveryRecommended Valium DosageOrder Xanax To MericaXanax And HppdTramadol In Veterinary MedicineTramadol Pet MedicationPharmacy Tech Online Buy Now TramadolDrug Test Narcotics Half Life TramadolValium Equivalents For LorazepamTramadol Best PriceTramadol Tramadol Total Buying TramadolXanax Fear Of NeedlesPet Meds Dog ValiumAmbien Law SuitWhen Was Xanax CreatedTramadol MedsFetus Exposed To XanaxAmbien PediatricsSide Effects From Tramadol On DogsAmbien SuicideWellbutrin XanaxXanax And Birth Control PillsCan Kids Take Tramadol1000 TramadolGeneric Tramadol 377Can You Exercise On XanaxTramadol 100 Mg No Prescription10 AmbienInformation About Fake XanaxTramadol Comfortable OnlineCheap Cheap Fast TramadolValium AdditionAmbien Cheap OnlineBuy No Prescription 2mg XanaxValium Dose OnlineInfo On Tramadol FeebleGeneric Ambien Internet PharmaciesOrdering Tramadol Discreetly OnlineZolpidem Ic For AmbienDrug Screen Xanax LevelValium Gas RumsfeldTramadol 50mg DosageAmbien Side Effects Eye PainValium Use In SocietyDrug In Test XanaxPurchase Ambien OnlineBuy Cheap Tramadol OnlineXanax Sleep AidOverseas Tramadol Best PriceAmbien And AbuseGet Prescription XanaxOvernight Ambien DeliveryAmbien Flash HotLong Term Affects Taking Altram TramadolSimultaneous Use Of Ativan And ValiumTramadol Sale 100 MgParanoid Delusions XanaxDmso TramadolGet Online Prescription XanaxTramadol Hydrochloride 50mgAmbien Coupon AbateSonata And Ambien ComparisonVicodin And AmbienMetabolism Of XanaxXanax Online Prescription Mexico PharmacyTramadol Ultram AddictionAmbien Cr Without A PrescriptionZolpidem Sleeping Pill Buy AmbienBuy Tramadol Without A PrescriptionFrom Symptom Withdrawal XanaxDrugs In Breastfeeding TramadolBuy Uk ValiumGeneric Ambien Zora-10Online Valium No PresRelieving Tramadol WithdrawalCan U Take Xanax While PregnantWine And Xanax50mg TramadolZyban Ambien InteractionsAmbien Sleep DurationXanax YahooAmbien Cr Drug InteractionsTramadol Sobs OnlineNo Prescription Ambien Cr BuyXanax And Aggression AngerCheap Tramadol Without PrescriptionKlonopin Vs Xanax For AnxietyXanax InformationCod Tramadol Money Orders Online PharmacyAdhd Paxil XanaxDenver Real Estate TramadolWarnings For AmbienDuration Of Effects ValiumXanax Helps InsomniaTramadol Hydrochloride AcetaminXanax And Alcohol IngestionOvernight Ambien Discount Cheap UsAmbien 15mgWhat Is ValiumMexico AmbienTramadol IneffectivePrescription Purchase Without XanaxDrug Interaction Celebrex TramadolBrian Riley AmbienValium Drug InfoXanax Guaranteed Overnight Delivery No PrescriptionGreen ValiumIs Ambien OkPrblems With Ambien Crviagra how it works Viagra Price herbal viagra forums;
snorting viagra health Buy Viagra Now viagra patent levitra!
viagra anxiety Buy Viagra On Line taking viagra woman
cheap gerneric viagra, Discount Viagra generic viagra levitra and cialis pills
“can i take viagra” Viagra Results viagra how it works
herbal viagra forums; Buying Viagra snorting viagra health
viagra patent levitra! Viagra Prescription viagra anxiety
taking viagra woman Viagra Online Uk cheap gerneric viagra,
generic viagra levitra and cialis pills No Prescription Viagra “can i take viagra”
viagra how it works Buy Viagra Onli herbal viagra forums;
snorting viagra health Cuddle Chemical Viagra Boosts Performance viagra patent levitra!
viagra anxiety Cialis Viagra taking viagra woman
cheap gerneric viagra, Viagra Patent Pfizer generic viagra levitra and cialis pills
“can i take viagra” Purchase Viagra Online viagra how it works
herbal viagra forums; Guaranteed Cheapest Viagra snorting viagra health
viagra patent levitra! Viagra Oral Jelly viagra anxiety
taking viagra woman Viagra 34434 cheap gerneric viagra,
generic viagra levitra and cialis pills Viagra Boosts Chemical Cuddle Performance “can i take viagra”
viagra how it works Viagra Patent herbal viagra forums;
snorting viagra health Buy Cheap Viagra viagra patent levitra!
viagra anxiety Levitra Vs Viagra taking viagra woman
cheap gerneric viagra, Generic Viagra India generic viagra levitra and cialis pills
“can i take viagra” What Does Viagra Do To Females viagra how it works

