I got written up!
Dear Dr. Mac,
Please help me because I am in a bit of a quandry. I was suppossed to be written up yesterday for lack of tours. I work for a timeshare company and work at various locations and try and get people to view the resort and offer free gifts for doing so. I have been written up for the same exact thing months ago before the summer and I had a tour in the door the day I was written up and not only a tour but a sale as well which I found out the following day. I should not have been written up before for this lack of tours (lack of production). The sale was over 10,000 and I got a bonus for this sale as well. I am not a salesperson I am the one that gets them in the door of the resort and the salesperson takes over from there.
So yesterday my supervisor told me that the rules had changed and everyone that hadn’t had 3 tours in a 2 week pay period would be written up. I know a coworker that hasn’t had a tour in a month and I told my supervisor they should be written up before me since I had a tour today and they haven’t had a tour in a month. She had no answer for this except the boss wanted to write me up today. I told her I refused to go in and my supervisor told me to be there but I didn’t go.
I have been with the company for 9 months and have had a total of 3 sales and over 50 tours so far. I feel like I am doing my job and don’t feel like the rules should always be changing as far as when you get written up. My boss is known for her scare tactics and intimadation teniques. I haven’t heard from my supervisor since I didn’t show up for the write up and wondering what to do next. I am going to look for different employement and they have a big turnover in this company as well. Thanks so much for your advice.
-Amy
Hi Amy.
It is unfortunate when your supervisor threatens to write you up for allegedly not meeting your quota for a given time period. Normally, a write up is a last resort to a behavioral problem. The fact that it seems to be your supervisor’s first response leads me to believe that you might be right about her using scare tatics and intimidation. Not good. You did mention that on both occasions you were able to pull off a tour on the same day that you got written up. Was that a coincidence or did you suddenly get motivated to hussle a tour because you knew that you were about to get written up? If, in fact, it took a potential write up to get you motivated, then your supervisor has a legitimate gripe and a write up could be warranted. Also, it doesn’t help your case to point out other employees who are more deserving of a write up. It cheapens your argument because you are not standing up and accepting responsibility. Forget about what does or doesn’t happen with other employees. This is about you and your supervisor. Finally, I don’t get the impression that this is your dream job and agree with you that you should keep looking for something that is a better fit. In the meantime, try to bring in tours prior to the last day so you can avoid all this drama. It is probably the easiest short-term solution and it keeps your supervisor off your back.
-Dr. Mac
